Terms Of Service


SecureHands IMF & Fintech LLP (hereinafter referred to as SecureHands) operates the website at https://securehands.in (“Site”).


This page contains important information regarding the terms and conditions which apply when you access our website. Please note that the information contained herein is subject to change without notice.


1. Terms

By accessing the website at https://securehands.in , you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


1. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not



  • modify or copy the materials;

  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

  • remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Finception at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


3. Disclaimer

The materials on the Site are provided on an 'as is' basis. SecureHands makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, SecureHands does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


4. Limitations

In no event shall SecureHands or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Site, even if SecureHands or a SecureHands authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Accuracy of materials

The materials appearing on the Site could include technical, typographical, or photographic errors. SecureHands does not warrant that any of the materials on its website are accurate, complete or current. SecureHands may make changes to the materials contained on its website at any time without notice. However SecureHands does not make any commitment to update the materials.


6. Links

SecureHands has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SecureHands of the site. Use of any such linked website is at the user's own risk.


7. Modifications

SecureHands may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


8. Policy Cancellation & Refund

Policy cancellation and refund of the premium shall be as per the terms & conditions of the policy. The refunds are processed by the Insurance Company directly. You are requested to contact the toll free number of your Insurance Company or refer the respective section of your Policy terms and conditions. You can also call us at +917824092409 or write a mail to us at securehands.in@gmail.com. We shall be available to guide/assist you.


9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Chennai, Tamilnadu and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


10. Grievance Redressal

To ensure that the company’s grievance redressal mechanism is more meaningful and effective, a system/process has been designed. Such system would ensure that the redressal provided is just and fair and is permissible within the given framework of the rules and regulations. This grievance redressal would be made available at all regional offices/branch offices of the company. The concerned employees in the respective branch offices shall be made aware about the complaints/ grievance handling process.


The process followed for addressing queries shall be:
  • For any grievance, please contact us with the details by sending an email to the Grievance team, on “securehands.in@gmail.com’

  • The grievance will be acknowledged within 2 working days of its receipt.

  • The company shall exercise all efforts to address it, including intimation to the respective Insurance company for a quick redressal.

  • If the decision/resolution provided by the Grievance Officer is not acceptable, please approach the Principal Officer of the Company

  • If the decision/resolution provided by the Principal Officer is not acceptable, the grievance may be further escalated as per the process specified by Insurance Regulatory Development Authority of India (IRDAI) in the below mentioned link: https://policyholder.gov.in/how-to-make-a-complaint